<Front Desk Staff> We are looking for members who have the spirit of Japanese hospitality and global capabilities! Job Code:SKJ-00019

Expiration Date

1/31/2025,

2:45:00

Service
Service
サービス

■Front desk duties The front desk staff will be engaged mainly in customer service duties such as check-in/check-out and tourist information. Specifically, Check-in and check-out service Inquiries and reservations received from lodging websites, etc. Safety inspections of guest rooms and the hotel Guests and visitors to the hotel Providing information on sightseeing in the surrounding area. Breakfast and dinner preparation, cleanup, etc. We do not want to provide our guests with a mere place to rest, but to have them 'heal their minds and bodies' and give them energy for tomorrow. We believe that the most important part of our job is to provide our guests with attentive, cheerful, and attentive service.

*Company name undisclosed

Expiration Date

1/31/2025, 2:45:00 PM

  • Accommodations and Travel
  • Service

<Front Desk Staff> We are looking for members who have the spirit of Japanese hospitality and global capabilities! Job Code:SKJ-00019

Opened Kyoto Plaza Hotel in 1996. We currently operate three brands of hotels in the Kansai and Chugoku regions, “Plaza Hotel,” “Hotel Aston Plaza,” and “Kacho Fugetsu,” for a total of 10 hotels and inns. Our hotels are used for a variety of occasions, including leisure and business trips, educational tours, and groups participating in sports competitions. The hotel is also conveniently located for sightseeing and business, and we aim to provide not only rest and relaxation, but also a place where our guests can feel at ease in body and soul instead of at home. In addition, we place importance on creating an environment where not only our guests but also our staff can realize their own individuality in accordance with their own values and lifestyles. We will continue to create hotels that are close to our guests and staff. With the recent increase in the number of not only Japanese guests but also foreign tourists, we are now in an era where language skills for communication and the ability to respond to overseas needs are more and more required. We are looking for members who have the spirit of Japanese hospitality and global capabilities in order to meet the needs of an even greater variety of customers. We are looking for people with the spirit of Japanese hospitality and global capabilities to join our team and make the most of your experience.

*Company name undisclosed
*Company name undisclosed
01

Who we're looking for

02

President's Comments

03

Employees' Statements

04

Japanese language ability required

  • JLPT Level
    N3
  • Conversation Level
    No setting
  • Is English only ok?
    -
    • No Setting

      Conversation Count

    • No Setting

      Conversation Partner Count

    • No Setting

      Supportive Comments

05

Available Positions

  • 月給・年収

    From 210,000 yen *Determined in accordance with our company's regulations, taking into consideration experience and ability. Trial period During the probationary period (3 months), you will be a contract employee. After the probationary period, the employee will be hired as a regular employee. Salary during the probationary period is as follows From 198,000 yen Salary increase Bonus: 3 times a year Commuting allowance (up to 15,000 yen per month) Overtime allowance Full-occupancy allowance Year-end and New Year's allowance (for those who work from December 31 to January 2)

  • 福利厚生

    Social insurance Uniform rental Medical checkup (once a year) Health checkups (once a year) ・Ceremonial benefits (e.g., for marriages) Employee discounts (hotel accommodations) Access to the hotel's public baths after working hours Membership in welfare club (Lilo Club) Retirement allowance system available (for employees who have been with the company for 6 years or more) Measures to prevent passive smoking: No smoking indoors

  • 加入保険

    Health insurance, employee pension, unemployment insurance, workers' accident compensation insurance

  • 交通費

    -

  • 必要な在留資格の種類

    -

  • 在留資格取得/航空代金の負担の有無

    No

  • 募集職種

    Hotel front desk operations

  • 雇用形態

    regular employee

  • 仕事内容

    ■Front desk duties The front desk staff will be engaged mainly in customer service duties such as check-in/check-out and tourist information. Specifically, Check-in and check-out service Inquiries and reservations received from lodging websites, etc. Safety inspections of guest rooms and the hotel Guests and visitors to the hotel Providing information on sightseeing in the surrounding area. Breakfast and dinner preparation, cleanup, etc. We do not want to provide our guests with a mere place to rest, but to have them 'heal their minds and bodies' and give them energy for tomorrow. We believe that the most important part of our job is to provide our guests with attentive, cheerful, and attentive service.

  • 必要な資格

    <MUST Japanese level N2 or above <We welcome the following people! > Hotel staff and related work experience Experience in sales service and customer service Have experience in sales service and customer service. Able to absorb new things proactively. A positive attitude towards work.

  • 研修

    -

  • 勤務時間

    Shifts. Day and night shift 2/7.5 hours Night shift 1/14 hours One of the following time slots *Preferences will be taken into consideration. <Day shift 1> 6:30 a.m. to 3:00 p.m. <Day shift 2> 10:00-18:00 <Day Shift 3> 14:00-22:30 <Night shift 1: 17:00 - 10:00 (3 hours break in total) Variable working hours system on a monthly basis (within 40 hours per week on average) <Night Shift 2: 23:00 - 7:30 the following day *Break time Day shift and night shift 2: 60 minutes Night shift 1: 180 minutes (with a nap area) *Overtime work is small, averaging 5 to 10 hours per month.

  • 試用期間

    Trial period: 3 months

  • 休日

    7~9 days per month (shift system) *The number of days off can be selected between 7~9 days depending on your preference.  About 2~3 times a month, Saturday or Sunday off is also available. Paid vacations Celebration or condolence leave Maternity, postnatal, and childcare leave

  • 時間外労働

    Yes (average 5-10 hours per month)

  • 勤務地

    Work at one of the managed hotels in Kyoto or Osaka Prefecture (1) Kyoto Plaza Hotel Main and Annex 28 Zaocho, Nishikujo, Minami-ku, Kyoto City, Kyoto Main building will be renovated and reopened in October 2024. (2) Kyoto Plaza Hotel Kyoto Station South 52 Higashi-Kujo Kami-Goryo-cho, Minami-ku, Kyoto City, Kyoto (3) Kyoto Plaza Hotel Kintetsu Jujo 1-1 Nishikujo Sugata-cho, Minami-ku, Kyoto City, Kyoto (4) Hotel Aston Plaza Kansai Airport 674-1 Minaminakayasumatsu, Izumisano-shi, Osaka (5) Hotel Aston Plaza Osaka Sakai 4-2-30 Omachi Higashi, Sakai-ku, Sakai City, Osaka

  • 転勤・出向

    -

06

Company Overview

  • 社名

    *Company name undisclosed

  • 住所

    -

  • 社員数

    -

  • 外国人従業員の有無

    Enrollment is available

  • Your company's commitment to the SDGs

07

Interview Process

  • document screening
  • initial interview
  • second interview
  • Interview Process
    STEP1: Document screening STEP2: Interview (1-2 times) STEP3: Offer of employment *Variable depending on the situation.
  • Employment Start Date
    -
08

Apply

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